Shipping Policy
Thank you for choosing Vehicoz as your go-to destination for auto parts and accessories. Our Shipping Policy outlines the terms and conditions related to the shipping of products purchased on our platform. Please read this policy carefully before placing your order.
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1. Order Processing:
All orders are processed within two business days. Business days exclude weekends and holidays.
Orders placed before 11am on a business day will be processed the same day.
Orders placed after 11am will be processed on the next business day.
2. Shipping Methods and Rates:
We offer various shipping methods to cater to your needs, including standard, expedited, and express shipping.
Shipping rates are calculated based on the weight of the package, destination, and selected shipping method.
You can view the shipping cost at the checkout before completing your purchase.
3. Estimated Delivery Time:
The estimated delivery time is provided during the checkout process based on the selected shipping method and destination.
Please note that these are estimated delivery times, and actual delivery times may vary due to factors beyond our control, such as customs delays or unforeseen circumstances.
4. Order Tracking:
Once your order is shipped, you will receive a confirmation email with a tracking number.
You can track the status of your order by visiting the "Order Tracking" section on our website or using the tracking number provided.
5. Shipping Restrictions:
Some products may be subject to shipping restrictions based on their size, weight, or destination. Please check the product page for any applicable restrictions.
We do not currently offer international shipping.
6. Undeliverable Packages:
If a package is undeliverable due to an incorrect address provided by the customer or if the package is refused, the customer will be responsible for any additional shipping fees incurred.
7. Shipping Updates:
We strive to keep you informed about the status of your order. In case of any shipping delays or issues, our customer service team will reach out to you promptly.
8. Contact Information:
If you have any questions or concerns regarding your order or our shipping policy, please contact our customer service team at support@vehicoz.com.
9. Changes to Shipping Policy:
Vehicoz reserves the right to update and modify this Shipping Policy at any time. Please review this policy periodically for any changes.
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By placing an order on www.vehicoz.com, you agree to the terms and conditions outlined in this Shipping Policy.